Santa Monica PD

Built to serve: Bringing SMPD online with a site designed to recruit and inspire 

Mobile screens displaying a police department's recruitment website with sections on benefits, pay, education, and schedules.

The Challenge

From zero to launch, we built SMPD a modern website that mirrors both the department and the city behind it

The Santa Monica Police Department (SMPD) serves a city well known for its coastline, creativity, civic pride and leadership. More than just keeping the city safe, SMPD is a vital and very visible part of the community, building trust and connection across neighborhoods, businesses, and private and civic institutions.

With only a small presence on the City of Santa Monica’s website, SMPD was limited in their ability to speak to the communities they serve, highlight what makes the department and their city unique, or speak directly to prospective recruits in a meaningful way.

There was no existing structure and very little content to repurpose, so everything had to be created from scratch. Above all, it had to perform the job it was built for: helping SMPD attract the right candidates, drive real interest, and stand out in a competitive recruitment environment.

“Working with demandDrive felt like a true partnership. They took our vision and transformed it into a compelling, data-driven recruitment platform that reflects SMPD’s culture, people, and values.”

Lieutenant Lewis Gilmour

Executive Officer – PIO

"When two teams are equally excited, engaged, and passionate about a project, the process doesn’t have to be stressful — it can be fun, collaborative, and seamless, and that is exactly what the SMPD project was."

Alexa Brewster

Senior Account Manager

Two user persona profiles and a sitemap with a flowchart, detailing user demographics and website navigation process.

The Solution

Ground-up strategy and collaboration

demandDrive worked hand-in-hand with SMPD to plan and define every part of the new site. Every decision was guided by a clear content strategy focused on making information easy to find when users need it. The result is a focused, visually arresting, high-impact site built with purpose.

The Solution

Visual design grounded in personality

The site’s new design was built to blend SMPD professionalism with with energy of Santa Monica. We developed custom iconography, layouts, and illustrations that gave the site a distinct identity. To capture the distinctive energy of the city, we embedded short video clips directly into hero sections adding movement and energy that feels unmistakably SMPD.

Screenshot of a Santa Monica Police Department webpage highlighting career opportunities with a focus on community engagement.

The Solution

Recruitment-first user experience 

Every design and content decision we made with SMPD was made with the goal of improving recruitment clearly in our minds. We prioritized clean, natural navigation, ensured strong CTAs, and designed mobile-first layouts that invite both locals and prospective applicants to explore every department.

Santa Monica Police Department website homepage with abstract colorful lights and text about career opportunities
Responsive website design for police department showcasing adaptability on mobile and desktop with career information.

The Solution

Seamless delivery and long-term flexibility

Once the creative vision and direction was locked in, our teams moved quickly to translate strategy into real-world structure. The site is fully responsive, ADA-compliant, and performance-optimized. Just as importantly; their new site is built to grow, giving SMPD the ability to adapt and expand as the needs of recruitment and their community shift.

“Their ability to navigate the complexities of government procurement while still delivering bold creative work was impressive — and they helped us tell our story in a way that truly resonates. We would absolutely recommend demandDrive to any organization looking for a partner that understands both creative strategy and the public service mission.”

Lieutenant Lewis Gilmour

Executive Officer – PIO

"When two teams are equally excited, engaged, and passionate about a project, the process doesn’t have to be stressful — it can be fun, collaborative, and seamless, and that is exactly what the SMPD project was."

Alexa Brewster

Senior Account Manager

The Result

A digital foundation built for the future 

The new SMPD site is more than just a tool for recruitment, it’s a dynamic reflection of the department itself and the city it serves. Built through an open, collaborative partnership, it’s a digital home they can be proud of.

Experience what sets SMPD apart and see how we can help make your story shine.

Proven outcomes powering real business gains

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Education

Delivering a new website that speaks to the full range of higher education audiences.

Three promotional digital flyers about AI tools and alumni engagement featuring diverse people using a laptop.

Professional Services

Powering a 20% drop in cost per lead within the first month, followed by rapid and sustainable growth at scale.

Laptop displaying a website with two people in the background, set against an orange and white background.

Professional Services

Space to make an impact. Arming CMB with a refreshed, storytelling-focused website.

Two smartphone screens displaying a Toray website about packaging and materials, set against a blue background.

Manufacturing

A dynamic website for one of the world's leading film and foam manufacturers.

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Professional Services

Helping a leading print provider deliver.

Mobile webpage displaying architectural designs with text about creating unique spatial experiences for visionary brands.

Professional Services

Building a new perspective with a refreshed website.

Graphic with a laptop displaying a learning platform, surrounded by geometric shapes and the text "How do you make online learning remarkable?"

Professional Services

A blazing fast experience allowing for scalable, efficient content expansion.

Computer monitor displaying a website about identity verification with a young person holding a tablet on the screen.

Professional Services

Next-gen identity protection, meet modern web presence.

Let’s discuss your growth goals

Results like this don’t come from a single tactic. They’re built by aligning sales, marketing, and operations around the full funnel to drive real, repeatable growth.

Fill out the form to start a focused conversation around your goals and how we can help power your success.

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